Kendox AG:
Choosing a cloud ERP solution for digital excellence
With around 70 employees and almost 1,500 customers, it was time for new business software. The SME introduced the cloud-based ERP system SAP Business ByDesign and has benefited from integrated, transparent processes since the go-live.
Kendox AG: Effective solutions for structured
document management
Pretty much every company is familiar with them: the depths of individual mail and document filing systems. Kendox AG provides a remedy. Kendox AG, based in Oberriet (SG), is a leading IT company in the Rhine Valley region. Specializing in structured document management and office automation, Kendox offers standard software solutions that address the growing need for digital solutions in companies. Since its foundation in 2004 by Managing Director Manfred Terzer, the company has recorded continuous growth in both its customer base and its workforce. Kendox helps companies in various industries to automate their office and administrative processes and structure their business information efficiently.
Goals on the way to the cloud
Process optimization was the main focus of this project.
Real-time data access and automation of reporting
The implementation of the ERP system is aimed at real-time data access in order to automatically generate key performance indicators. The aim is to reduce time-consuming inquiries to the tax consultant and improve financial transparency.
Business process optimization and workflow standardization
In addition to improving financial accounting and personnel management, the entire sales, order and contract management process is to be optimized. Project-based work should be supported and diverse customer contracts and internal billing should be managed efficiently.
Promotion of cloud technologies and flexibility in the working environment
Establish a cloud mindset in internal processes to support the organization of work in the home office by providing secure communication channels and document storage. Kendox wants to position itself as a cloud provider to support its international growth strategy.
This is how Kendox AG proceeded
Choice of ERP solution
Kendox chose SAP Business ByDesign as a cloud-based ERP solution for SMEs with at least 20 system users. The software offers standard processes and machine learning functions for automation and decision-making.
Cloud benefits for Kendox
At Kendox, SAP Business ByDesign now forms the basis for the systematic connection to the other applications used in the company, such as customer or marketing portals or the support ticketing system.
Implementation partner
Kendox received support from SAP partner all4cloud Schweiz AG. ‘Without all4cloud, we would hardly have been able to realise the project. We will continue to be pleased with the reliable and competent support in the future, especially when it comes to annual financial statements or further digitalisation steps,’ says Doris Knorr.
Successful implementation
Implementation on 1 January 2021 went smoothly. CEO Manfred Terzer is satisfied and sees the system as the basis for future growth.
Results of Kendox AG
Optimization of resource planning
Thanks to the new ERP system, resource planning has become more efficient. Previous manual processes have been automated, resulting in considerable time savings and improved work organization.
More efficient financial accounting
The standardized accounting in the SAP system and the automatic posting of bank transactions have increased efficiency. The need for an external tax advisor is eliminated and personnel resources can be better distributed.
SAP Business ByDesign as an indispensable foundation for Kendox's future
The system went live on January 1, 2021. Without interruptions, without bugs. SAP Business ByDesign has proven to be an indispensable foundation for Kenox’s future plans. It is the perfect solution for project-based workflows, especially due to the automatic billing of cloud rentals.
Customers about the process with us:
Your requirements.
Our expertise.
Your requirements are unique – and so is our expertise. Make an appointment for an ERP potential discussion and benefit from fast go-live times and customized support. We look forward to optimizing your processes!